![]() The connection is interrupted by some sort of software. You have forbidden some necessary application permissions during installation. ![]() On this occasion, it crashed so I had to restart. Samsung Smart Switch is not compatible with your devices. It will either freeze indefinitely requiring a restart, or when it completes half of the files will be missing without any warning. Initially Smart Switch prompted to change the permissions for Phone and Clock (I think?), I've checked the rest of the permissions and I can't see anything being denied. Every year I use smart switch and every single time it has failed to transfer. I've checked the phone and it shows the version of Smart Switch is up to date and I've also made sure the phone is fully up to date for the main Android software and in the Galaxy store as well. It gives the option to Retry which of course doesn't work either ![]() Please open and update the Smart Switch application on the connected device. You can easily determine when Samsung Smart Switch stuck it is when you always notice a screen where the percentage, as well as the progress bar, is stuck. It gives the option to Update Smart Switch but clicking that gives the following helpful error:įailed to update the Smart Switch because an error occurred. Open the Smart Switch App and update it on the connected device, then transfer your data easily Update the Smart Switch app on the connected device. This article will show you how to Fix Unable to Connect to Samsung Server issue. The problem I'm having is that I cannot use the Smart Switch software on a Windows PC any more, I originally wanted to back up a Galaxy S21 which has worked fine on this PC before but now shows this error: Apologies if this is a known issue but I've been searching all over the place with no success.
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